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Survey Gauges Library Technology Use

In just the past decade changing technology has influenced the services that are expected from libraries. The Coeur d’Alene Public Library wants to know how well we have responded and where improvement is needed.
During April library users are being asked how they use the technology at the library by responding to an online survey made available by the Information School at the University of Washington.
To participate go to the library website: www.cdalibrary.org and the survey link will appear automatically.
The Impact Survey is anonymous, available in English and Spanish, and takes 10-15 minutes to complete. Responses are confidential and the survey does not collect any personally identifiable information.
 The Impact Survey is the result of a successful research initiative from the University of Washington with support from the Bill & Melinda Gates Foundation. In 2009, the University of Washington Information School conducted “Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries,” the first large-scale investigation of the ways U.S. library patrons use computers and the Internet at public libraries, why they use it, and how it impacts their lives.

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